Refund Policy

Donations are generally final once captured by the payment processor. Refunds may be issued when:

• A technical duplicate charge occurred
• A campaign is suspended for verified fraud before funds are paid out
• Required by applicable payment network or consumer law
• The creator and platform jointly approve a goodwill refund

Platform fees already remitted to payment processors may be non-recoverable. Refund timing depends on PayPal/bank rails (typically 5–10 business days after approval).

Request refunds via support with donation ID and capture ID from your receipt.